International orders will be shipped via DHL (www.dhl.com ) with the appropriate tracking number. We are not responsible for any import restrictions, duties or charges imposed by customs or other local authorities in individual countries. Refused packages will be treated as abandoned without any refund from us. Before placing an order, please contact your local customs authorities or UPS to confirm whether your purchase can be imported into your country.

We are also not responsible for any additional charges or loss of the package if this is caused by an incorrect delivery address or telephone number. Please ensure that you provide correct delivery information.

Procedures for Returning and Exchanging Items

a) Damaged in transit:
We will provide a replacement for items damaged in transit, such as a broken or leaking container, and we will accept returns for items that may have been mis-shipped. Packages damaged in transit must be reported immediately to the carrier and Baikal Herbs Ltd. A picture of the damaged package is also required.

b) We do not offer refunds or returns if the package has been properly delivered to the recipient's address without damage and in accordance with the order. Once the order has been dispatched and the tracking number has been provided, we cannot stop the delivery of the item.


This website may contain links to other World Wide Web sites or resources, or third parties may provide such links. Because BaikalHerbs Ltd has no control over such sites and resources, you acknowledge and agree that BaikalHerbs Ltd is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that BaikalHerbs Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Dealing with Advertisers

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through this website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Baikal Herbs Ltd shall not be responsible or liable for any loss or damage of any kind incurred as a result of such dealings or as a result of the presence of such advertisers on this website.

Disclaimer of Warranties
You expressly understand and agree that:

  1. Your use of this website is at your own risk. This website is provided on an "as is" and "as available" basis. Baikal Herbs Ltd expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  2. You understand and agree that there is no warranty that this web site:

a) will meet your requirements,
b) will be uninterrupted, timely, secure, or error-free,
c) will provide results from its use that may be accurate or reliable,
d) will provide products, services, or information, that will meet your expectations, and
e) will be free of errors.

  1. Any material downloaded or otherwise obtained through the use of this web site is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material(s).
  2. No advice or information, whether oral or written, obtained by you from Baikal Herbs Ltd or through this web site shall create any warranty not expressly stated in the terms, conditions, and disclaimer.

FDA Disclaimer

The information on this website has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure or prevent any disease. Only a licensed physician can provide medical advice.
Testimonials from enthusiastic users and news articles are for educational purposes only. By using this site, you acknowledge that we do not always pre-screen content. You agree that you must evaluate and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness or usefulness of such content. In this regard, you acknowledge that you should not rely on any content created or submitted by this website, including without limitation information in chat, message boards and any other part of this website.